I Called Three Companies
I Called Three CompaniesOur air conditioner quit working. I called three companies around 12:20 pm in the afternoon. Williamsburg Heating & Air Conditioning, Inc. had a technician at our house at 3:45 pm., and the air conditioner was back online at 4. The technician also check out, including the drain lines, and finished at 4:15 pm. I don't think there is any better service than that. I will definitely use them again. Well Done! - Post in the Last Word 7-25-2020
Called Within 2 Minutes
Called Within 2 MinutesCalled this morning and the answering service had someone call me within 2 minutes! They were at my house within an hour and Seth did an amazing job! He thoroughly explained everything and got the AC running again. Highly recommend as you will not find a more efficient, professional company! Ami 7-2-2020
Woke Up to a Nice Cool House
Woke Up to a Nice Cool HouseFirst time in I don't know how long that I woke up to a nice cool house, it's such an amazing feeling!!!! A great big huge shout out to Williamsburg Heating & Air Conditioning, Inc. for coming out and getting us fixed up!!! If you are looking for a great local small business to support definitely give them a call!!! Jessi K. 6-10-2020
Amazing Customer Service
Amazing Customer Service... I spent 5 minutes relaying information to the owner who communicated all of that information to the technician, who called ahead, arrived earlier than scheduled, and did a professional job. The whole story: After hurricane Isaias, our Air conditioner stopped working overnight. I called the Williamsburg Heating & Air office at 6:30 am, had a call back from Brian, the owner almost immediately. Brian took all the information about the A/C problem as well as my concerns for my wife being 39 weeks pregnant in August with no A/C. In an hour I had a call from "Hunter" the technician who already knew all about the A/C problem, and that we were being careful because of COVID-19 and the impending baby. Hunter diagnosed the problem quickly, professionally, and was just terrific. Thanks Posted 8-5-2020
Ductless System Very Quite
Ductless System Very QuiteMitsubishi dustless AC/HEAT unit installed today in new addition. Thanks to Brian and Shanna Johnson of Williamsburg Heating & Air. It’s great and you can’t hear a thing, inside or out. Marty Broaddus
Extraordinary Company
Extraordinary CompanyYour Extraordinary Company has saved us again! Thank you for RICK and all he did today to help keep our home cool!!
Coni Pierce Johnston – Williamsburg
Other Businesses Would Not Help me
There are still good people in this world today! On Jan. 7th 2017 I awoke to no heat. It was 40 degrees in the house and being on a really fixed income wasn’t sure what to do. I got in touch with a few agencies and called around after getting a few recommendations. I called Williamsburg Heating & Air Conditioning and explained my situation. Daylan offered to let me use a couple of space heaters until I heard back from the Agency. After talking to the Agencies that couldn’t do anything for me Brian told me he would send someone out in the morning to diagnose the problem. I again expressed my financial situation and he told me not to worry. He don’t mind helping people and he didn’t want me in the cold. He sent out 1 of his techs. He was polite, knowledgeable, fast and knew just what he was doing. He knew in about 5 minutes what the problem was. He got me up and running in no time. I would like to thank Brian, and Daylan for a job well done!! Y”all were a lifesaver!! Williamsburg Heating & Air Conditioning is the way to go. Very Very Nice people who really cares!! Jacquelyn H.
Note From Williamsburg Heating and Air Conditioning – This job required a new air handler motor plus 5 hours of work on the part of our crew. We also provided plug in heaters for over a week until we got her heating unit back up and running. Jacquelyn also called 5 local heating and air conditioning contractors before contacting Williamsburg Heating and Air Conditioning.
Referred by a Friend
Referred by a FriendI was referred to Williamsburg Heating from a friend of mine. I called them and within two hours they were at my house to check out the system. Bryan was so professional and explained to me what was going on with my unit. He sent out his crew and they fixed my heat! I just wanted to say that this company is very professional and so polite I forgot that there are still great people in this world.
These Guys Are Great
These Guys Are GreatThis guys are great... they were very quick to respond and got us up and running again in hours in the middle of a pretty good heat wave. Seth was hard working and very knowledgable. Price was very fair and they seem to understand that gaining a loyal customer is much better plan than a quick price gouge:) I wouldn't hesitate to call them again when its time to replace our unit! August 24th, 2021 Sean C.
Sincere Appreciation
Sincere AppreciationWe would like to express our sincere appreciation for the service we received today! We want to give accolades to your employee who installed a new AC unit. Brennen was professional, courteous and a delight! If a raise or some type of acknowledgement can be made, Brennen is most deserving! We will continue to recommend Williamsburg Heating & Air Conditioning to everyone! With sincere appreciation, Gail & Tom - 8-19-2020
We Did Extensive Screening
We Did Extensive ScreeningWe recently had a new HVAC system installed by Williamsburg Heating & Air Conditioning, Inc. and could not be more pleased. After extensive screening we decided to go with this company because we were so impressed with their representative Taylor Croswell. He was extremely knowledgeable, poised, patient, and helpful on every respect. He also oversaw the installation and all their technicians were very competent which resulted in a perfect job. We would highly recommend this company for any HVAC needs you may have.
Ralph Haag – Williamsburg VA
Out Standing Job
I wish to thank you and especially your staff for the outstanding job in installing the two units this week. Your installers managed to get the job completed in spite of the brutal temperatures and high humidity which resulted in index temperatures above 100 both days.
C Cooper – Lanexa, VA
They Got the Job Done
They Got the Job DoneThe three tech’s worked hard from 8AM – 3PM with no complaints. They got the job done under hot contitions. Without a doubt we will call your company for future service needs. No other estimates needed.
G Siebert – Williamsburg, VA
Crew Did a Great Job
Crew Did a Great JobI wish to inform you of the great job that Eric and his crew did installing the new a/c unit and furnace at my home. I observed the crew for the entire installation and would like to give extra credit for a job well done. I would appreciate it if you would pass on my many thanks to the crew.
John B. Yorktown, Virginia
Very Prompt
Very PromptFirst, this is to thank you for responding so promptly and so completely to our request for service to our a/c. It is good to know that there are firms in business who continue to provide good, quality service and do it so pleasantly. It is our pleasure to recommend your services, which we do confidently at every opportunity. A firm such as yours is an asset for all in the community. With sincerest appreciation,
Roger C. Williamsburg, Virginia
You Guys Rock
You Guys RockYou guys are the best!!!! Thanks for fixing my AC on such a hot day like today!!!!! You guys rock!!!!
Laura G. Williamsburg, Virginia
Wonderful Business to Work With
Wonderful business to work with. Good people, good work.
Nina S. Williamsburg, Virginia
They Have Done it Again!
Williamsburg Heating & Air has done it again. Another great job by Domanick Foster this time. If you're looking for excellent, efficient, honest service you need to call them. They are the best! We use them in our home and our rentals. I give them five stars. Post 6-5-2019
Your Sales & Installation Team
Your Sales & Installation TeamI just wanted to send a short note about the new system you installed on 4-27-2017. Your entire sales and installation team was polite, courteous, and professional. They did a great job! I was very happy with the whole process. Sincerely Ron H.
Best Customer Service
Best Customer ServiceThis company provided the best customer service I have seen in such a long time. From the answering service taking the call Saturday evening, to Michael who told me who was coming out, to Brian calling Sunday morning to let me know someone would be calling me to give me a time frame for the Technician, who came to the house, fixed the problem. Fantastic group of people! Need your air/heating fixed, give them a call. You will not be disappointed! Thank you so much!
He cares - He's Professional
He cares - He's ProfessionalHeat index over 105 and our ac unit died. Called my regular HVAC guy and left a message. He never got back to me. Heard Williamsburg Heating and air had a good reputation. I called and within a day they took out the old and replaced with a new system. All the techs were polite and respected my property. Had a long talk with the owner and I knew right away why he was so successful. HE CARES! HE'S PROFESSIONAL!, and loves what he's doing. It's very comforting knowing the install was done right and having the techs explain what they're doing.
This Company is a Life Saver!
This company is nothing short of a life saver. My A/C unit died without warning & Hunter came out to my house for diagnostics. He was able to find the issue and worked swiftly to remedy the problem. Thank you so much Hunter & Williamsburg Heating & A/C for you excellent customer service. I will be requesting Hunter for future calls. Adam Tisk - 9-12-2019
Another Stellar job
Williamsburg Heating and Air has done it again!! Another stellar job with top quality technicians. Yesterday on the hottest afternoon of 2017 the upstairs air went out in one of our rental properties. This morning at 7 am your technician came and fixed it ASAP. He even did some routine maintenance work that is actually a part of every one of their service calls. Love this company and can't say enough wonderful things about the prompt service they continue to deliver for us
Pleased With Service
I just wanted to write a brief note to say how pleased I was with the service we received today from Seth. I called on Monday because one of our AC units was not working. Seth came during the specified time frame and was extremely friendly, pleasant, and efficient. He found that the capacitor was faulty and replaced it in addition to checking the system in general. He clearly explained all that he was doing and what the problem was. His service is a great reflection on your
company, and I hope this note will make it to Seth's supervisors so that he will be commended for his work.
Sincerely, Daneen Resnick 4-18-2018
Thank you for Taking Care of Our Family
I want to take a moment and thank Brian and Shanna and their staff. My parents lost their AC during a week of over 90 degree temperatures. My father called after hours. The response was immediate from the person on call. And at 8am the next morning someone was there. The service technician was polite and efficient and my parents were soon up and running. Thank you so much for taking care of my family. Carol H. - 8-25-2021
Outstanding Job!
Outstanding Job!Brian - I just wanted to thank you and your team for the outstanding jobs - we love the mini-splits. It's comforting to know we have such a reliable company taking care of our heating and air conditioning needs. Both homes are on your list for semi-annual "check ups". On a side note - your team consisted of knowledgeable and courteous gentlemen - and they did a fabulous job of "cleaning up" as well. Thanks, again, Brian. Look forward to a continued relationship! Marcia and Rachael - 11-4-2019
We Could Not Be Happier
Hunter provided our semiannual HVAC service this morning. We could not be happier with his kindness & competence. Not only was his service professional & outstanding, he informed us of your new Service Plan—which we have wanted for years. We are very happy to be signed up & know that our services will be appropriately scheduled. Thank you and we look forward to seeing Hunter in the autumn. Dee & Marion 5-19-2021
Patrick Was Extremely Courteous
Patrick Was Extremely CourteousJust wanted to send you a note to let you know that we were very please with the recent service call on Saturday. Patrick was extremely courteous, knowledgeable, and helpful in the repair of our A/C. 5 Star service !! Thanks again. 7-1-2018
Shoutout To Williamsburg HVAC
Shoutout To Williamsburg HVACI've got top give a shoutout to Williamsburg Heating & AC. My A/C went out at my house last night & I called Williamsburg HVAC this morning at 9:45. They had a technician at my house in 30 minutes! WOW! My unit is old & I knew I was on borrowed time with it. Not only did they give me great deal on a new AC unit that will be installed by Monday, they also brought me 2 AC window units to my house, was so easy & everyone was so courteous, professional & understanding!!! Thank you to Brian Johnson, the owner, you run a first-class customer-service oriented business!!! I'm so grateful for air conditioning.
Top Notch Service
I want to thank you (Hunter) for the professional service rendered yesterday. We are part of the Colonial Heritage group who arranges for Preventive Maintenance each season. Hunter was very courteous and thorough. Your service group is top notch. Again thank you.
Wonderful Technician
Wonderful TechnicianI want to post on your website what great service I received today from Hunter! He is a wonderful technician. Thank you also for fixing our air conditioning on the same day we called to report a problem. 4-8-2019 - Kathy U.
Mitsubishi Dustless System
Mitsubishi Dustless SystemThe team did a great job. They even set up the wi-fi remote. I am so pleased. 4-3-2019 - Carolyn O.
Explained What Was Causing The Problem
Explained What Was Causing The ProblemI call Williamsburg HVAC to come out and fix our heat, he was here at 8am the following morning. Chris was wonderful, very informative and explained what was causing the problem. We think Williamsburg H&A far exceeded our expectations. First Class!
Great, Great Service
Great, Great ServiceMR. JOHNSON: THANK YOU, THANK YOU FOR THE GREAT, GREAT SERVICE ON JULY 14. MY A/C WENT OUT AND YOUR SERVICE MAN, SETH, ARRIVED 50 MIN AFTER THE CALL. A/C WAS REPAIRED AND HE CHECKED EVERYTHING OUT & DID A FINE JOB. YOURS IS A GREAT COMPANY TO DO BUSINESS WITH.
BILL & MARY ANN (RESIDENTS) 7-16-2021
Cheers to Williamsburg HVAC
“Cheers to Williamsburg Heating & Air Conditioning. My heat went out and I called the company that I had a service contract with. Because of the weather, even though they offer emergency services, they said they would not be making service calls. Not only Monday night but also Tuesday. I went down the phone book and called Williamsburg Heating & Air. They arrived two hours early, identified and fixed the problem, and I had heat.
Found the Leak
Had another company come over and told me we had a leak in our system, never looked for the leak, went straight into selling me a new unit. Heard about Williamsburg hvac, schedule a appointment on line and was called shortly after. Seth my technician came over found my leak, explained how everything works, it was the evaporator, next day Seth and hunter, arrived and installed the new one, charged system, cleaned up, and made sure I was satisfied. Both man very professional. I will recommend this company to everyone I know. Gentle man keep up the great work. Thanks hank - October 2nd, 2019
The Team Worked Very Hard
I can’t begin to say how hard this Team worked at our house yesterday and all day today. The best part was before they left, they all felt like family to us! Williamsburg is so fortunate to have you!! Coni Pierce Johnston – Williamsburg.
Highly Recommended
Highly RecommendedI would like to highly recommend Williamsburg Heating & Air Conditioning, Inc., to everyone who has an air conditioner or HVAC that has died. We have had 2 home warranty companies that could not get our systems looked at within one week of the problem, but these people (Williamsburg HVAC) have come to our rescue both times. I will not name the warranty company, or the company they have to respond/repair or replace these systems, but just want to make sure everyone knows about Williamsburg Heating & Air Conditioning, because this place is great. A special shout out to Seth, a wonderful technician! Pat K. 6-15-2020
New Person Very Knowledgeable
Wanted to give praise where it is due, Bradley was recently dispatched to respond to an outage at our house. We have used you all in the past for service calls, in fact even a whole unit replacement, always very satisfied with your service. Although young and I presume new to your company he was very knowledgeable, courteous, and very customer service focused. As always, great company, great people, great service.
Reset Button
Huge shout out to Williamsburg Heating and Air Conditioning. We had both of our outside AC units shut down after a contractor covered them with plywood to prevent to prevent debris from getting in them. We tried to reset it last night but no luck in the dark. After a very hot sleepless night, we looked for a reset button again this morning. I called Williamsburg Heating & Air Conditioning and left a message at 7:15 am. Within 30 minutes, I got a call back and the technician helped us over the phone to locate the reset button and both units are up and running. Kathy C. 7-9-2020
Sincere Thank You!
I would like to extend a very sincere thank you to Williamsburg HVAC for picking up the phone on the second ring, calling me back to schedule a visit, and arriving when you said you would! Patrick was courteous, patient, and professional! Truly appreciate your dedication to customer service. My kids will sleep comfortable tonight. Thank You!
Prompt and Professional
Thank you to Williamsburg Heating & Air… Ryan came out and restored our heat today. We are thankful for your prompt service and professionalism.
Mike & Sherri Davis
We Love Our New Mini Split
We love our new Split unit in a garage! The guys did a GREAT JOB!
Donna R. Williamsburg - 5-17-2018
Gave Me Tips and Pointers
I needed help with the wiring for my new thermostat because the old one wasn't working. Brennen Jones came out today and not only hooked up the thermostat but he gave me tips and pointers for all of my other questions and he even helped me with other things off topic! Definitely loved the service and will be staying with the company for future problems! 2-15-2021
Love Our Ductless Heat Pump
We just love our new ductless mini split unit that Williamsburg Heating and Air Conditioning, Inc. installed in our new four season room. The unit is so quite and has taken over part of the load for the first floor heat pump. Click Here to see online testimonial.
Bill & Nancy Rosier – Williamsburg, VA
Working in Bitter Cold
I recently purchased a new Rheem gas package unit from your firm, and want to express my complete satisfaction with the installation team. Working in bitter cold, they accomplished the job in a workday, showing an excellent sense of urgency and teamwork. My wife and I could see that we were benefiting from professionals doing a professional job, cheerfully and expertly. 1-12-2108
Thank You Brian & Shanna
I wanted to take a moment and thank Brian and Shanna and their staff. My parents lost their AC during a week of over 90 degree temperatures. My father called after hours. The response was immediate from the person on call. And at 8 am the next morning someone was there. The service technician was polite and efficient and my parents were soon up and running. Thank you so much for taking care of my family! Carolyn H. 9-5-2021
Hunter, Charlie, Codie, Blake, Mitchell are Extraordinary
Hunter, Charlie, Codie, Blake, Mitchell are ExtraordinaryWe just had our complete HVAC system replaced by your team. Hunter, Charlie, Codie, Blake, Mitchell are extraordinary; professional, courteous, kind, friendly and just top notch. Thank you so much guys and to the entire company we offer our sincerest heartfelt thanks. Peace and God's blessings to you all. Mike and Sandy M. 2-11-2022
